Shipping Policy

Shipping Methods and Rates:

  • Mettle Print offers a range of shipping options to cater to your needs.
  • Shipping rates are calculated based on the weight of the items in your order, the destination address, and the chosen shipping method.
  • We may offer free shipping promotions from time to time, which will be clearly communicated on our website.

 

Order Processing Time:

  • Orders are typically processed and shipped within 1-3 business days, excluding weekends and holidays.

 

Estimated Delivery Time:

  • Delivery times vary depending on the shipping method selected and the destination.
  • Estimated delivery time is minimum 2 and maximum 5 days
  • Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances, and we will do our best to communicate any delays.

 

Shipping Destinations:

  • Mettle Print currently ships within India.

 

Tracking Your Order:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can track your order’s progress by entering the provided tracking number on our website or the carrier’s website.

 

Shipping Carriers:

  • We partner with trusted shipping carriers to ensure reliable and efficient delivery. The carrier used for your order will depend on your location and the shipping method selected.

 

Shipping Restrictions:

  • Some products may have shipping restrictions due to their size, weight, or content. Any applicable restrictions will be clearly stated on the product page.

 

Delivery Issues:

  • If you encounter any issues with the delivery of your order, please contact our customer support team immediately. We will work to resolve the issue promptly.

 

Change of Shipping Address:

  • If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

 

Lost or Stolen Packages:

  • Mettle Print is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that you provide a secure and accurate shipping address.

 

Returns and Refunds:

  • For information on returns and refunds, please refer to our Return Policy.

 

Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact us at [email protected]

 

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for the latest information.

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